nbn® Home Internet Helper

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Adjust videoconferencing

You indicated that you experience poor quality video calls.

Did you know?

nbn has published interactive videoconferencing guides that provide step-by-step instructions on how to troubleshoot specific issues related to video dropouts, lags, poor video and audio. etc.

Recommendations

  • Try looking up the specific issue that you’re experiencing in the interactive nbn® Video Conferencing Guide for step-by-step instructions on how to troubleshoot.
  • For troubleshooting steps on telehealth videoconferencing, refer to the nbn® Telehealth VideoConferencing Guide.

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