You indicated that you experience lag, latency or high ping when gaming.
Latency is a big deal in terms of online gaming because it can impact the overall experience or ‘feel’ of some games online.
Some say ping, while others say latency. Ping and latency are two sides of the same coin; ping is the test and latency is the measurement.
Latency is represented numerically in milliseconds (ms), and the lower the better.
A speed test can characterise the latency you are experiencing. For nbn® Sky Muster® Satellite service customers, latency is inherent to satellite technology due to the distance that data needs to travel to the Satellite and back (a 72,000km round trip).
Firstly, check your service’s speed and latency over the nbn® network. To do this, perform a speed test using the following steps: